Privacy Policy

ChartPulse ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website at chartpulse.co and any related services. By using ChartPulse, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information: - Account Information: When you register, we collect your name, email address, and password. - Payment Information: When you subscribe, we collect your USDT wallet address and transaction hash for verification. We do not store credit card numbers. - Usage Data: We collect information about how you use our platform including pages visited, signals viewed, and time spent on the platform. - Device Information: We may collect your IP address, browser type, and device identifiers for security and analytics purposes.

We use your information to: - Create and manage your account - Process your subscription payments - Deliver trading signals and financial news - Send transactional emails (account verification, subscription confirmations, expiry reminders) - Improve our platform and services - Comply with legal obligations - Detect and prevent fraud or abuse

Your data is stored securely using Supabase, a PostgreSQL-based cloud database hosted in the EU West (Ireland) region. We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and row-level security policies. We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

We use the following third-party services that may process your data: - Supabase — Database and authentication - Resend — Transactional email delivery - NOWPayments — Crypto payment processing - TradingView — Embedded market charts (subject to TradingView's own privacy policy) - OpenAI — AI signal generation (anonymized market data only, no personal data) - Vercel — Website hosting

We use essential cookies to maintain your login session and remember your preferences. We do not use advertising cookies or sell your data to advertisers. For full details, please see our Cookie Policy.

Depending on your location, you may have the following rights: - Right to access your personal data - Right to correct inaccurate data - Right to request deletion of your data - Right to withdraw consent at any time - Right to data portability To exercise any of these rights, please contact us at privacy@chartpulse.co

ChartPulse is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a prominent notice on our website. Your continued use of ChartPulse after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at: Email: chartpulse.ai@hotmail.com Website: chartpulse.co